This is Frank, a "Redcap" at South Station in Boston. Frank has been a Redcap for a year, but has worked for Amtrak for 30 years. He said he stepped in about a year ago when one of the Redcaps got hurt. He said he has done just about everything at Amtrak and he really loves his job. Frank can also be seen on the Amtrak Guest Rewards website as one of the models at a train station.
I'm heading out of town and will not be doing any posting or commenting for awhile..